onboarding that doesnt just stop after the first login

benr_again · 2 months ago

signed up, got a checklist with 4 things on it, did them, and then the product went quiet. two weeks later I still hadnt done the one thing the tool is actually for, because nobody told me that was the thing. the tour covers the buttons. what I needed was heres the first useful outcome, heres the 10 minutes it takes, do it now. Id take a real person on a call in week 2 over a tooltip tour in minute 1.